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Hacked Accounts

My Email Account Was Hacked

If someone got into your email account, this Guide shows how to get back in, lock them out and protect the accounts linked to your email.

Is this Guide for you?

Someone signed in to your email account without your permission, or you see signs that they did: messages you didn't send, settings you didn't change, or a password that no longer works.

This Guide helps you

  • Get back into your account if you're locked out
  • Sign the other person out and change your password
  • Check your recovery details and connected apps
  • Turn on stronger sign-in protection

You'll answer 4 short questions. Then you'll get a plan with the steps in order. Your answers stay in this browser tab. They aren't saved, and they aren't sent to Defend.

Based on guidance from Google, Equifax, Experian, Microsoft, Cybersecurity and Infrastructure Security Agency, Federal Trade Commission, TransUnion and Apple. Sources last checked August 21, 2026.